First line support of Oracle Financials, Order Management & Purchasing
Industry - Telecom
First line support of Oracle Financials, Order Management & Purchasing
Industry - Telecom
Business Drivers
The telecom customer wanted a comprehensive functional and technical support on the EBS and the custom billing solution developed by BMPL.
Solution
BMPL setup the support team based out of the customers office at NOIDA and supported the customer on all the functional and technical areas.
The services offered include
Business Drivers
The telecom customer wanted a comprehensive functional and technical support on the EBS and the custom billing solution developed by BMPL.
Solution
BMPL setup the support team based out of the customers office at NOIDA and supported the customer on all the functional and technical areas.
The services offered include
Functional Support:
Supporting and resolving issues on a daily basis.
Technical Support:
Providing support to the Custom Interfaces, custom billing solutions, creating new reports (Reports 10g & XML Publisher, FSG), Web Application Desktop Integration (Web ADI).
Let’s deliver the right solution for your business
